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General Questions
#1. Q: What are Genius Flash Cards?
A: Genius Flash Cards are digital learning tools designed to enhance memory retention and understanding through visual and interactive content. They cover a wide range of subjects and are suitable for learners of all ages and levels.
#2. Q: How can I purchase Genius Flash Cards?
A: You can purchase our flash cards directly from our website. Browse through our collections, add the desired items to your cart, and proceed to checkout to complete your purchase.
Delivery and Access
#1. Q: How will I receive my purchased flash cards?
A download link will be provided on the order confirmation page and sent to your email, and we will also send the link via WhatsApp if you provided your number during checkout.
#2. Q: How long does it take to receive my flash cards?
A: All digital products are available for download immediately after your purchase is confirmed. There are no delays, so you can start using your flash cards right away.
#2. Q: What devices are compatible with your flash cards?
A: Our digital flash cards are compatible with most devices, including computers, tablets, and smartphones. You can access them anytime, anywhere.
Payment and Refunds
#1. Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and other major payment gateways. Please check the payment options available during checkout.
#2. Q: What is your refund policy?
If you are not satisfied with your purchase, please contact our customer service team at [email protected] with your order number and proof of purchase to request a refund.
Please note that digital products are non-refundable once accessed or downloaded.
Using the Flash Cards
#1. Q: How can I download my flash cards?
A: After your purchase, you will receive a download link on the order confirmation page and in a confirmation email. Simply click the link to download the files to your device.
#2. Q: Can I share my flash cards with others?
A: Our flash cards are intended for personal use only. Sharing or distributing the files to others without permission is prohibited.
Technical Support
#1. Q: I didn’t receive my email with the download link. What should I do?
A: Please check your spam or junk folder first. If you still can’t find the email, contact our customer service team at [email protected] for assistance.
#2. Q: I’m having trouble downloading my flash cards. What should I do?
A: Ensure that you have a stable internet connection and enough storage space on your device. If the issue persists, please contact our customer service team at [email protected] for help.